FAILURE - MEMBER ACTION REQUIRED

Release date: 15 Nov 2017

FAILURE - MEMBER ACTION REQUIRED

Failure - Member Action required

Emergency Information MIC: XMAL

Due to technical reason, it is necessary to restart the FIX Gateways of the trading system Xetra (i.e. primary and secondary). Please take into account the followings:
- the restart of the both sides (primary and secondary Gateways) will be sequentially executed so that one side is available to connect to at all times
- the primary side will be restarted earliest from 13:15 (CET). Duration of restart is ca. 10 minutes
- the secondary side will be restarted earliest from 13:45 (CET). Duration of restart is ca. 10 minutes
- the members are requested to perform the failover procedure to connect to the available gateway

We will keep you informed about the further development in the Newsboard as well as on www.xetra.com.

Please do not hesitate to contact your TKAM in case of further questions.

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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