Jump to Subnavigation

Service Navigation

EMERGENCY INFORMATION MIC: XFRA - SOLVED

Release date: 31 Jan 2019

EMERGENCY INFORMATION MIC: XFRA - SOLVED

Stoerung behoben
Die Stoerung in den Instrumenten der Boerse Frankfurt und der Boerse Frankfurt Zertifikate ist behoben.

Informationen finden Sie unter www.xetra.com und www.boerse-frankfurt.de/xetra-newsboard.

Sollten Sie technische Rueckfragen haben, wenden Sie sich bitte an Ihren TKAM ueber die VIP-Nummer. Alternativ steht Ihnen das Functional Helpdesk unter der Telefonnummer +49-69-211-11050 zur Verfuegung.


Technical issue solved
The technical issue in the instruments of Boerse Frankfurt and Boerse Frankfurt Zertifikate is solved.

Information is available on www.xetra.com and www.boerse-frankfurt.de/xetra-newsboard.

If you have technical questions, please call your TKAM over the VIP-number. Alternatively, you can contact also the Functional Helpdesk at +49-69-211-11050.

© Deutsche Börse Cash Market

Market Status

XETR

-

-

Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.