Reduction of Order Entry Downtime after PS-GW Failover

23 Aug 2019

Reduction of Order Entry Downtime after PS-GW Failover

On September 9th, Deutsche Boerse will enhance the fail over time in case of a partition specific gateway (PS-GW) fail over.

Previously there was a time of about 60 seconds immediately after a PS-GW failover in which the new gateway wasn’t accepting new orders yet.

This time will be cut down to 30 seconds on September 6th during the end of day processing, becoming effective on Monday September 9th.

This change affects both, Simulation and Production environments.


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Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

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