XETR : Update: Emergency Information MIC: XETR

Release date: 03 Dec 2018

XETR : Update: Emergency Information MIC: XETR

Die initial gemeldete technische Stoerung im XETRA T7 FIX Gateway (MIC: XETR) besteht in Teilen weiterhin. Wir arbeiten mit Hochdruck an einer Loesung. Ueber das weitere Vorgehen werden wir sie informieren.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an den Technischen Helpdesk ueber Ihre VIP Nummer.

The initially reported technical problems in the XETRA T7 FIX Gateway (MIC: XETR) are still partially persisting. We are working on a solution with high priority. We will keep you informed about further developments.
Please do not hesitate to contact the technical helpdesk via your VIP number.

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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