EMERGENCY INFORMATION UPDATE - MIC: XFRA

Release date: 29 Oct 2018

EMERGENCY INFORMATION UPDATE - MIC: XFRA

Das Handelssystem Xetra fuer den Markt Boerse Frankfurt (MIC: XFRA) steht wieder zur Verfuegung, wir bitten Sie das taegliche Startup Prozedere erneut durchzufuehren.

Wir werden Sie ueber das weitere Vorgehen zur Wiederaufnahme des Handels schnellstmoeglich informieren.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an das Functional Helpdesk unter der Telefonnummer +49-69-211-11050


The trading system Xetra for the market Boerse Frankfurt (MIC: XFRA) is available again, please perform the Daily Startup Process on your side.

We will keep you informed about market restart as soon as possible.
Please do not hesitate to contact the Functional Helpdesk at +49-69-211-11050 for any questions you may have.

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.